Half.com Enters The Paper Age
After waiting an entire week for a response from Half.com for some answers regarding the fact that they haven't paid us for any of our sales since October, Charlotte finally broke down and called them. After being put on hold numerous times, Charlotte was finally informed that Half.com would be paying for all our unpaid sales by CHECK and that she should wait up to another week for an email to alert her when the check is about to be mailed!
This afternoon, she got an email from them saying that an "error in the system" prevented them from depositing the money into our bank account. But it didn't explain whether this was a permanent problem or (would we NEVER get direct deposits again?) or just for the previous sales.
There are two reasons that it sucks to get a check from them:
1. It costs YOU $1.50 per check they print, versus direct deposit, which is free.
2. You have to wait for the check to arrive, deposit it. The only reason I EVER go to the bank is to deposit checks, and another check is a real inconvenience. Heck, even the IRS can deposit stuff in your bank account. Surely Half.com could figure out a way?
The worst thing about this is there never seems to be closure. We're STILL feeling the effects of Charlotte's accounts being compromised and we feel totally helpless to do anything about it.
After waiting an entire week for a response from Half.com for some answers regarding the fact that they haven't paid us for any of our sales since October, Charlotte finally broke down and called them. After being put on hold numerous times, Charlotte was finally informed that Half.com would be paying for all our unpaid sales by CHECK and that she should wait up to another week for an email to alert her when the check is about to be mailed!
This afternoon, she got an email from them saying that an "error in the system" prevented them from depositing the money into our bank account. But it didn't explain whether this was a permanent problem or (would we NEVER get direct deposits again?) or just for the previous sales.
There are two reasons that it sucks to get a check from them:
1. It costs YOU $1.50 per check they print, versus direct deposit, which is free.
2. You have to wait for the check to arrive, deposit it. The only reason I EVER go to the bank is to deposit checks, and another check is a real inconvenience. Heck, even the IRS can deposit stuff in your bank account. Surely Half.com could figure out a way?
The worst thing about this is there never seems to be closure. We're STILL feeling the effects of Charlotte's accounts being compromised and we feel totally helpless to do anything about it.
