Nothing Can Kill The Grimace

Friday, March 28, 2003

It Never Ends

Even though it's been since October that my wife's had her Half.com account back after it was hacked, we're STILL having lingering problems. First, a few weeks after she got the account back, we realized we hadn't made any sales in a while. I tried searching for some of the items we had listed and nothing came up. Half.com had forgotten to make her inventory visible to the public when they restored her privileges. A call to Half.com fixed that; sales resumed.

But guess what? Last week Charlotte was looking at her sales history on the web site and realized that even though we've sold a lot of stuff over the past few months, Half.com hasn't paid us a single penny for it! Every one of the deposits they were supposed to make are tagged "Pending" instead of "Paid." We're STILL selling things there, and Half.com's just blindly hoarding our money.

Charlotte reported the issue Sunday evening using their online reporting system. It is now Friday afternoon and STILL no word from them. So lame.

So, if YOUR Half.com account ever gets stolen and you manage to get it back, make sure Half.com remembers to make your inventory visible and continue making payments for your sales.

Sheesh!